Responsible gambling

At Bearo Casino we believe playing should be enjoyable, safe, and within your control. This page outlines practical, non-judgmental guidance and actions you can take to keep gambling recreational and to get help if gambling becomes a concern. If you ever feel unsure about your play, small steps can make a big difference.

Tools (Deposit Limits, Time-Outs, Self-Exclusion)

There are simple account controls and personal strategies that help you stay in control. Where available, consider using the following tools and options.

• Deposit limits: Set daily, weekly, or monthly caps on the amount you can add to your account. Start with an amount you can comfortably afford to lose and reduce it if you notice risk signs.
• Loss and session limits: Limit how much you can lose in a single session or how long you play. Shorter sessions and smaller loss thresholds reduce risk of chasing losses.
• Time-outs: Use temporary breaks when you feel play is getting heavy. Short breaks (24–72 hours) can help reset perspective; longer breaks (weeks or months) are useful if you need distance.
• Self-exclusion: For stronger protection, choose self-exclusion to block access to gambling for an agreed period. This is a helpful step if you’re struggling to stick to limits.
• Reality checks: Enable on-screen reminders that notify you how long you have been playing. These prompts can help you pause and reassess.
• Payment method controls: Consider removing stored cards or e-wallets from gambling accounts, using payment options that require more deliberate action, or setting banking limits at your financial institution.

How to make these tools effective:

• Decide limits when you are calm and not in the middle of play.
• Write down your reasons for limits and revisit them regularly.
• Combine tools (for example, deposit limits plus time-outs) for stronger protection.
• Ask trusted friends or family to remind you of limits or to help enforce them if needed.

Links to Support Organizations

If gambling is causing you stress, financial strain, or relationship problems, reaching out for support is a positive step. There are confidential services and trained counselors who can help you understand options and make a plan.

When you look for support, consider these options:

• Contact local health services or a primary care professional to discuss your concerns and get referrals.
• Search for national or regional helplines and counseling services that specialise in gambling support. Many offer phone, chat, or email options and can guide you to local resources.
• Explore online or community-based peer-support groups for lived experience and practical coping strategies.
• If you are in immediate crisis or feel at risk of harming yourself, reach out to emergency services or a crisis hotline in your area right away.

When contacting a support service, it can help to be prepared with a few details: how often you gamble, any financial impact, and whether you’ve tried tools like limits or self-exclusion. Sharing this helps professionals tailor advice to your situation.

Small steps add up. Choosing a limit, taking a short break, or asking for a confidential conversation can change the direction of gambling from something stressful into something manageable. If you’d like help finding the right next step, consider reaching out—support is available and you don’t have to manage this alone.