Privacy Policy

This Privacy Policy explains how Bearo Casino ("we", "us") collects, uses, stores, and shares personal information when you access our website and services. It describes the types of information we handle, the purposes for processing, your rights under data protection law, and how to contact us.

Information We Collect

We collect information that helps us provide, secure and improve our services. This includes:

Account and identity data: name, email address, username, password, date of birth or age verification information when required for account creation and identity checks.
Contact information: email and messages you send when contacting support or opting into communications.
Usage and technical data: IP address, device identifiers, browser and operating system, pages viewed, and interaction data collected automatically when you use the site.
Cookies and similar technologies: data collected by cookies, web beacons, and analytics tools to understand and improve site performance and user experience.
Customer support records: correspondence and notes from interactions with our support team.
Marketing preferences: your choices about receiving promotional communications from us.

How We Collect Information

Directly from you when you register, contact support, or update your profile.
Automatically when you use the site through cookies and analytics technologies.
From third-party service providers acting on our behalf, such as analytics platforms or identity verification services.

Purposes of Processing and Legal Bases

We process personal data for specific purposes and rely on lawful bases permitted under applicable data protection law, including:

To provide and operate our services, manage accounts, and respond to your requests (performance of a contract with you).
To comply with legal obligations and to detect, prevent or address fraud and abuse (legal obligation and legitimate interests).
To personalize your experience, show relevant content, and improve our services through analytics (consent where required; otherwise legitimate interests).
To communicate about updates, support matters, and optional marketing where you have consented or we have another lawful basis to do so.
To maintain security, investigate incidents, and enforce our terms (legitimate interests).

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site, analyze usage, and support personalization. You can control cookies through your browser settings and, where applicable, via our cookie preference controls. Disabling certain cookies may affect site functionality or your experience.

Sharing and Disclosure of Personal Data

We share information only as necessary to provide services and comply with legal requirements:

With service providers and processors who perform functions on our behalf, including hosting, analytics, identity verification, and customer support.
To comply with legal obligations, respond to lawful requests from public authorities, or protect rights and safety.
In connection with a corporate transaction such as a merger, sale, or reorganization, consistent with applicable law.

International Transfers

Your data may be processed or stored in countries outside your jurisdiction. When we transfer personal data internationally, we use appropriate safeguards such as standard contractual clauses or rely on an adequacy decision where available to ensure an adequate level of protection.

Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy, to fulfill legal obligations, resolve disputes, and enforce agreements. When no longer required, we securely delete or anonymize the information.

Your Rights

If you are located in a region with data protection rights (for example under the GDPR), you may have the following rights in relation to your personal data:

Right to access: request a copy of personal data we hold about you.
Right to rectification: request correction of inaccurate or incomplete information.
Right to erasure: request deletion of data where processing is no longer necessary or lawful.
Right to restriction: request limitation of processing in certain circumstances.
Right to portability: receive a machine-readable copy of certain data you provided to us.
Right to object: object to processing based on legitimate interests or direct marketing.
Right to withdraw consent: where processing is based on consent, you can withdraw that consent at any time.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before responding. We aim to respond to requests within applicable legal timeframes.

Security

We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, misuse, or alteration. Access to personal data is limited to authorized staff and vendors with a legitimate need to know.

Automated Decision-Making and Profiling

We may use automated tools to analyze usage patterns and to personalize content and communications. Where decisions are made solely by automated means and produce legal or similarly significant effects, you may have rights to request human review, to express your point of view, and to contest the decision, where applicable under local law.

Responsible Use and Special Measures

We maintain measures to support responsible use of our services. Where you request time-outs or account restrictions, we process the information necessary to effect those measures and to communicate about support options. We also provide information about independent support organizations where relevant.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to delete that information.

Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our site with an updated effective date. Continued use of our services after the effective date constitutes acceptance of the revised policy.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact us at:

Email: [email protected]

Effective date: This policy is effective as of the date published on our site.